Unisys Freshers Recruitment | Technical Support | Hyderabad

Unisys Freshers Recruitment in Hyderabad For Technical Support Position. BE, BTech, MCA, Any Graduate, Post Graduate Freshers 2019 are eligible to apply for this job. More details regarding Unisys Hyderabad Freshers Job Openings is given below.

Company Name: Unisys

Job Location: Hyderabad

Job Category: BPO

Job Position: Technical Support / Service Desk

Experience: Freshers

Salary: Upto Rs. 2,50,000/- per annum

Qualification: Any Graduation, Post Graduation, BE, BTech, MCA

Year of Passing: 2019 batch

Job Description:

• Unisys is hiring Freshers For Service Desk / Technical Support – International Voice Support.

Job Responsibilities:

• Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
• Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
• Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
• Typically provides technical support for Internal and External customers.
• Escalates complex problems to higher level of expertise within organization.
• Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.

Desired Skills:

• Excellent verbal and written communication.
• Willingness and ability to work in shifts (24×7).
• Good Knowledge On Operating Systems, Hardware, Networking and MS Applications.
• Multitasking and coordination skills.
• Team Player.
• Well versed with technology (understanding of networks, monitoring, DBMS, Windows).
• Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc).
• Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.

How To Apply:

• Subscribe Here (Check Your Email To Activate Confirmation Link).
• Apply For This Job.

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