Genpact Walkin | Technical Support Agent (0-3 years) | Bangalore

Genpact Walkin Drive in Bangalore For Technical Support Agent On 28th February 2026. Graduates are eligible for this walkin drive. More details regarding Genpact Bangalore Walkin Drive is given below.

Company Name: Genpact

Walkin Location: Bangalore

Job Type: Walkin

Job Category: BPO

Job Position: Technical Support Agent

Experience: 0 to 3 years

Qualification: Bachelors/Masters Degree

Job Description:

• Genpact Walk-in drive for the role of Technical Support Agent, Process Associate Customer Care – Bangalore.

Eligibility Criteria:

• Graduation: Any graduate except law/diploma (technical graduates preferred).

Minimum Qualifications:

• Should have a bachelor’s degree or higher, (B.Tech/BCA/BSc Computer Science will be preferred).
• Good communication skills, both written and oral, and should be able to handle client interaction.
• Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware.
• Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc).
• Customer Experience & Process Improvement Capabilities.

Preferred Qualifications/Skills:

• Ability to manage multiple priorities.
• Good analytical skills.

Job Responsibilities:

• Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.) via call, chat and email.
• Perform troubleshooting to fix the customer issues via call, chat and email.
• Perform RAS (Remote Access Session) when required via Chat and phone.
• Expected to take 30 to 35 calls a day.
• Follow-ups via email and phone on cases.
• Knowledge base article creation for handled queries.

Mandatory documents to carry: 

• 2 Passport size photographs (One photo to be pasted on resume).
• 2 Copies of resume.
• Original Aadhar card.

Walkin Date: 28th February 2026

Walkin Time: 11.00 AM to 2.00 PM

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