Genpact Virtual Drive | Customer Service (Non Voice) | Kolkata

Genpact Freshers Virtual Drive in Kolkata For Customer Service (Non Voice) On 27th September 2024. Graduates are eligible for this virtual drive. More details regarding Genpact Kolkata Virtual Drive is given below.

Company Name: Genpact

Job Location: Kolkata

Job Type: Virtual Drive

Job Category: BPO

Job Position: Customer Service (Non Voice)

Experience: Freshers

Qualification: Any Graduation

Job Description:

• Genpact Mega Virtual Drive for Freshers for Customer Service- Non Voice Roles – Contractual Roles – Kolkata.
• Note: We are currently hiring for Fixed term – 3 months contractual roles.
• Shifts: Flexible with any shift.
• Work Location: Kolkata (0nly Work from office).

Minimum Qualifications:

• Any Graduate except Law.
• Only Freshers are eligible.

Preferred Qualifications:

• Effective probing skills and analyzing/understanding skills.
• Problem solving skills with customer centric approach.
• Must be able to work on a flexible schedule (including weekend shift work).

Job Responsibilities:

• Provide resolution to maintain standards of quality.
• Review content and provide resolution based on prescribed guidelines.
• Recognize trends and patterns and raise issues timely.
• Provide insights to help improve the support to the users.
• Maintain a thorough understanding of process and policies.
• Provide excellent customer service to our customers.

Note:

• Please keep your E-Aadhar card handy while appearing for interview.

Virtual Drive Date: 27th September 2024

Virtual Drive Time: 11.30 AM to 12.30 PM

Virtual Drive Details:

• Check Here

Virtual Drive Jobs: Check Here

Non Voice Jobs: Check Here