Genpact Freshers Recruitment | Domestic Chat Process | Telangana

Genpact Freshers Recruitment in Telangana For Domestic Chat Process. Graduates are eligible to apply for this job. More details regarding Genpact Telangana Freshers Job Openings is given below.

Company Name: Genpact

Job Location: Telangana (Warangal)

Experience: Freshers

Job Position: Domestic Chat Process (English)

Qualification: Graduation

Job Description:

• Genpact is inviting applications For Domestic Chat Process (English) – Telangana (Warangal).
• Shifts: Flexible to any shift.

Minimum Qualifications:

• Graduate (Any Discipline).
• Only Freshers are eligible.
• Fluency in English mandatory.

Preferred Qualifications:

• Previous experience in a customer service role chat/email/voice.
• Effective probing skills and analyzing / understanding skills.
• Analytical skills with customer centric approach.
• Excellent proficiency with written English and with neutral English accent.
• You should be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

• Respond to customer queries and customer’s concern.
• Making outbound calls to Customers and Employers.
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies.
• Reproduce customer issues and bring up product bugs.
• Provide excellent customer service to our customers.
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment.

How To Apply:

• Registrations are closed

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