Dell Walkin Freshers in Hyderabad As Accounts Receivable Associate On 5th to 29th July 2016

Company Name: Dell International Services India Pvt Ltd

Job Location: Hyderabad

Experience: Freshers/Experienced (0 to 5 years)

Job Type: Walkin

Job Category: BPO

Job Position: Accounts Receivable Associate

Salary: Rs. 3,00,000 – 4,00,000/- per annum

Qualification: Any Graduation

Eligibility Criteria:

• BE, BTech, MTech, MS candidates are not eligible.
• Prefer candidates with financial process background.
• Sound knowledge of B2B Collection.
• Should be open to work in night shifts in a 24×7 environment.
• Should have excellent communication skills in English.
• Should be open to relocate to Hyderabad.

Job Description:

• Dell currently hiring for US Collections Process.
• The duties of a Collection Associate include collection calls and/or correspondence in a fast paced goal oriented collections department. Accountable for reducing delinquency for assigned accounts.
• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, customer reconciliations and processing credit memos.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Partner with other departments, DRT, customers, and team members to improve current processes (i.e. solution oriented, conf calls, interlocks with sales, customer care, idea storm, etc.)
• Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
• Establish and maintain effective and cooperative working relationships with customers and sales.
• Maintain Data Protection & Be aware and adhere to the policies and procedures of the organization.

Job Responsibilities:

• Adhere to Collection tool strategy and work flow management goals.
• Ensure 100% ledger coverage & accurate problem coding in timely manner.
• Daily Call Targets to be met.
• Timely penetration of disputes.
• SLA adherence on mailbox, voicemail, follow ups closure.
• Provide accurate weekly/monthly/quarterly projections against collector goals.

Documents Required:

• Updated Resume.
• Govt Photo ID Proof.

Walkin Date: 5th to 29th July 2016

Walkin Time: 11.00 AM

Contact Person: HR

How To Apply: Apply For This Job.

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