DXC Technology Recruitment | Technical Support (0-3 years) | Bangalore
DXC Technology Freshers and Experienced Recruitment in Bangalore For Technical Support. Any Graduates and Undergraduates are eligible to apply for this job. More details regarding DXC Technology Bangalore Job Openings is given below.
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Company Name: DXC Technology India Pvt Ltd
Job Location: Bangalore
Experience: 0 to 3 years
Job Category: BPO
Job Position: Technical Support (Voice Process)
Qualification: Any Graduation, Under Graduation
Job Description:
- Troubleshooting Hardware/Networking/OS related queries for our global customers over phone.
- Previous experience in handling International clients over Email and Chat platform will be preferred.
- Tracking SLA performance and requesting agents to expedite response / resolution process to maintain the required SLA.
- Providing L1/1.5 assistance to the client users over Email & Chat.
- Validating the closure.
Eligibility Criteria:
- Fresher also can Apply.
- Person is required to provide 24X7 support on Service Desk responsibilities.
- Resource is required to have good communication skills both verbal and written.
- Interested to Work US Shift/Rotational Night shifts.
How To Apply:
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