Wipro Walkin | Service Desk Analyst (0-2 years) | Hyderabad

Wipro Freshers and Experienced Walkin Drive in Hyderabad For Service Desk Analyst On 23rd January 2026. Graduates and Post Gradates are eligible for this walkin drive. More details regarding Wipro Hyderabad Walkin Drive is given below.

Company Name: Wipro

Job Location: Hyderabad

Job Type: Walkin

Job Position: Service Desk Analyst (Technical Support)

No.of Openings: 10

Experience: Freshers/0 to 2 years

Qualification: Graduation, Post Graduation

Job Description:

• Wipro is hiring for For Service Desk Analyst.
• Support to be provided through (Modalities): Calls/Chats/Emails (Agent will have no discretion to choose modality).
• Max CTC: 3.5 LPA (strictly capped) – Take home close to 23K after deductions.
• Work Mode: Work From Office ( Mandatory 5 days every week)
• Shift: Rotational Shifts ,Includes Night Shift (rostered as per project demand)
• Transport: One Way Transport ( Window time 7 pm-7am | Radius – 30 kms.)
• Office Hours: 9.5 hours daily in office
• Distance Comfort: Candidate should be comfortable with the commute to office.
• Work Location: Hyderabad.

Eligibility Criteria:

• Any Fresher Graduate/Experienced in SD or CS can apply.
• Work Experience: 0-2 years can apply only.
• Education Documents: Provisional certificate and all marks memos are mandatory.
• Excellent communications skills (verbal and written).
• Basic understanding in technical trouble shooting.
• Candidates who have completed graduation and has all documents can only apply (Provisional and Marks memos are mandatory).
• Immediate joiners preferred.

Job Responsibilities:

• As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns.
• Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins.
• Identify and escalate tickets requiring urgent attention and action.
• Log all contacts and document all the activities and results accurately and completely within the incident management tool.
• Deal with and resolve helpdesk requests.

Walkin Date: 23rd January 2026

Walkin Time: 9.30 AM to 10.30 PM

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