Wipro Hiring BE, BTech Freshers in Chennai As IT Infra Service Desk Administrator On September 2017
Job Location: Chennai
Experience: Freshers/Experienced (0 to 1 year)
Job Category: IT | Software
Job Position: IT Infra Service Desk Administrator
Qualification: BE, BTech
- TIS Service Desk (Mandatory).
- ITIL Incident Management.
- As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
- Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
- Timely escalation of incidents to higher levels when required. Log file monitoring for errors.
- Follow quality / security process defined for the engagement.
- Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
How To Apply: Apply For This Job.