Wipro Jobs ChennaiCompany Name: Wipro

Job Location: Chennai

Experience: Freshers/Experienced (0 to 1 year)

Job Category: IT | Software

Job Position: IT Infra Service Desk Administrator

Qualification: BE, BTech

Eligibility Criteria:

  • TIS Service Desk (Mandatory).
  • ITIL Incident Management.

Job Description:

  • As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
  • Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
  • Timely escalation of incidents to higher levels when required. Log file monitoring for errors.
  • Follow quality / security process defined for the engagement.
  • Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.

How To Apply: Apply For This Job.

Join Chennai Freshers Jobs Facebook Group

Freshersjobs24 FB page