Wipro Jobs ChennaiWipro freshers job openings in Chennai for IT Infra Service Desk Administrator position. BE, BTech Freshers are eligible for this role. More details regarding this job is given below.

Company Name: Wipro

Job Location: Chennai

Experience: Freshers/Experienced (0 to 1 year)

Job Category: IT | Software

Job Position: IT Infra Service Desk Administrator

Qualification: BE, BTech

Eligibility Criteria:

  • TIS Service Desk (Mandatory).
  • ITIL Incident Management.

Job Description:

  • As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
  • Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
  • Timely escalation of incidents to higher levels when required. Log file monitoring for errors.
  • Follow quality / security process defined for the engagement.
  • Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.

How To Apply: Apply For This Job.

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