Teradata Recruitment | Technical Support Specialist Intern | Hyderabad

Teradata Recruitment in Hyderabad For Technical Support Specialist Intern Position. Bachelors Degree candidates are eligible to apply for this job. More details regarding Teradata Hyderabad Job Openings is given below.

Company Name: Teradata

Job Location: Hyderabad

Job Position: Technical Support Specialist – Intern

Experience: 0 to 1 year

Qualification: Bachelors Degree

Job Description:

• Teradata is hiring for Technical Support Specialist (Intern) – Hyderabad.

What We Do:

• The Teradata Global Support Organization-Base (GSO BASE) Support team is a 24×7, high volume global support centre.
• Along with incident management, we provide technical/functional knowledge necessary to resolve customer’s problems, both internal and external.
• The support is provided in multiple languages across the globe.

What You’ll Do:

• The Technical Support Specialist – Intern works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer.
• As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting activities, escalate problems to the appropriate party(s), and assist in communicating the solution to the customer.
• You will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools. You are required to have both strong technical and interpersonal skills.
• The work environment requires 24×7 coverage which is achieved via follow the sub-Model, on-call rotations, and extended hours, as needed, to accommodate customer needs.
• This position will also be supporting international customers in Japan for after hours and the ability to be proficient in English is a plus.

Who You’ll Work With:

• As the Technical Support Specialist for GSO BASE typically works in a collaborative environment and interacts with various teams and individuals within Teradata.
• Some of the key stakeholders and colleagues that a Technical Support Specialist- Japanese Support may work with Customers, Product Support Engineers, Platform support engineers, Service Experience Managers, Critical Support Managers, Infrastructure and Operations Teams, Training and Onboarding Teams, Third-party Vendors and other Engineering teams.

What Makes You a Qualified Candidate:

• 0-1 years of Technical Support related experience.
• Effective oral and written communications skills in English language.
• Good Database and Operating System knowledge.
• Experience in Help Desk/Customer service position is a plus.

How To Apply:

• Registrations are closed

Internship Jobs: Check Here

Hyderabad Jobs: Check Here