McAfee Recruitment | Web and E-commerce Software Engineer | PAN India (Remote)
McAfee Recruitment in PAN India (Remote) For Web and E-commerce Software Engineer. Bachelors or Masters Degree candidates are eligible to apply for this job. More details regarding McAfee PAN India (Remote) Job Openings is given below.
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Company Name: McAfee
Job Location: PAN India (Remote)
Job Category: IT | Software
Job Position: Web and E-commerce Software Engineer
Experience: 0 to 6 months
Qualification: Bachelors/Masters Degree (BE, BTech, ME, MTech..)
Job Description:
- This position is for a development engineer for the McAfee Consumer Platform Operations team.
- The candidate will be responsible for resolving customer issues escalated to Engineering to deliver maximum customer satisfaction.
- Candidate should be able to work in a dynamic fast paced environment resolving issues supporting multiple projects/applications.
- This is a remote position; however you may be required to be onsite at our Bangalore office on as-needed basis.
About the Role:
- You are responsible for resolving customer issues escalated to Engineering to deliver maximum customer satisfaction within defined SLAs using SOPs or working with cross functional teams.
- You should have the ability to work independently on defined tasks and escalate in a timely manner when support/assistance is required.
- Work with teams to identify manual, repetitive tasks and identify means to automate or remove them.
- You will have opportunities to develop/support internal tools that will reduce manual and repetitive tasks.
- Your programming knowledge will provide opportunities to enhance existing internal tools.
- Work on troubleshooting issues with APM tools, develop dashboards in APM, Grafana, setup and modify alerts to enable monitoring for our SRE team.
Eligibility Criteria:
- 0 to 6 months of experience in web and ecommerce domain.
- You are an excellent problem-solver with excellent logical and analytical skills.
- You have excellent communication skills.
- You are good at writing SQL queries.
- Knowledge of .net core/GoLang/Nodejs will provide opportunities for developing and enhancing internal tools and frameworks.
How To Apply:
-
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