Infosys BPM Recruitment | Order Management (0-3 years) | Bangalore, Chennai, Coimbatore

Infosys BPM Freshers and Experienced Recruitment in Bangalore, Chennai, Coimbatore For Order Management. Graduates are eligible to apply for this job. More details regarding Infosys BPM Bangalore, Chennai, Coimbatore is given below.

Company Name: Infosys BPM

Job Location: Bangalore, Chennai, Coimbatore

Job Industry: BPO

Job Position: Order Management

Experience: 0 to 3 years

Qualification: Any Graduates (15 years Graduation)

Job Description:

• Infosys BPM is Hiring Freshers & Experienced For Order Management – Bangalore, Chennai, Coimbatore.
• Role: Senior Process Executive/Process Executive.
• Shifts: Night Shift.
• Notice Period: Immediate to 15 Days.

Roles & Responsibilities:

• Consolidate data from multiple systems to facilitate inventory availability check and order entry.
• Perform various order management functions including order entry and expediting.
• Provided accurate order entry, change order and detailed telephone information while maintaining call center objectives and goals.
• Process a high volume of product orders via electronic distribution from order entry to shipment for revenue recognition.
• Plan and pro-actively manage through SAP the entire process of fulfilling customer contracts from Order Entry to Collection.
• Provided order management support for sales including order entry and order tracking using SAP.
• Order entry, shipping, fill rate, and product availability management of orders.
• Extensive intricate knowledge of SAP ERP system, including inventory, sales, and receivables and invoicing modules.
• End to end knowledge on the Export process system – from ERP to interfaced systems.
• Extensive knowledge on simple and complex contract under order booking and management.

Desired/Preferred Skills:

• Good oral and written Communication skills.
• Target oriented.
• Good Analytical and Reasoning ability.
• Client / Customer interactions / negotiation skills.
• Comfortable to make Phone calls to internal teams within client organization or respective stake holders.

Must Have Skills:

• Preference for agents with experience in customer service, contact center, order to cash / order to shipment.
• Prior exposure to multinational firms is preferable.
• Knowledge on supply chain management or order management operations.
• Excellent written and oral communication.

Profile Screening Criterias/Checks:

• Ability to communicate verbally and write in English.
• Ability to understand language nuances, intonation, accent & inference in spoken & written English.
• Willing to work in night shifts.
• Team Player.

How To Apply:

• Apply For This Job

Graduation Jobs: Check Here

Bangalore Jobs: Check Here

Chennai Jobs: Check Here

Coimbatore Jobs: Check Here