IBM Walkins HyderabadIBM freshers walkin drive in Hyderabad for Technical Support Associate position on 29th, 30th November 2017. Bachelor’s Degree and Diploma Freshers are eligible for this walk-in drive. More details regarding IBM Walkin is given below.

Company Name: IBM

Job Location: Hyderabad

Experience: Freshers/Experienced (0 to 3 years)

Job Type: Walkin

Job Category: BPO

Job Position: Technical Support Associate

Qualification: Bachelor’s Degree/Diploma (15 Years + Education)

Eligibility Criteria:

  • Good technical skills.
  • Fluency in English Communications Skills (both spoken and written) / soft skills.

Documents Required:

Please carry soft copies of the below documents on a USB drive (ensure education docs scanned have all borders visible).

  • Updated Resume (Hard Copy).
  • Original Photo Id proof (PAN Card/Passport/Voter’s Card/Driving License/Aadhar card)
  • Copy of your highest education mark sheets (All years/ semesters).
  • Copy of your highest education (Degree Certificate / Convocation Certificate).
  • Current company’s offer or appraisal letter (whichever is the latest).
  • Experience Letters from two most recent employers.
  • Last three months pay slips (with passwords, if any).
  • Copy of this Job Posting is Mandatory to attend interview.

Job Description:

  • Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
  • Handling inbound calls / emails / chats resolving technical issues for end users
  • Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
  • Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
  • Ability to identify basic hardware parts and awareness of basic hardware concepts.
  • User level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Skilled in commercially standard software applications and major desktop operating systems.
  • Awareness of basic networking concepts and technologies.
  • Questioning / probing skills, as relevant to the issue and level of the caller.
  • Shift Timings: Shifts will be 24×7 in nature and can vary depending on geographies supported.

Note:

  • The dress code for the day is business formals or smart casuals.
  • As we have no constraints to carrying a pen-drive onto the premises, we would request to refrain from carrying a laptop with you for security reasons.
  • Please do not carry bags/Back packs as they are not allowed inside the IBM premises.
  • Your cooperation in this matter is much appreciated.

Walkin Date: 29th to 30th November 2017

Walkin Time: 12.00 PM to 4.00 PM

Walkin Venue:

IBM India Pvt Ltd,
3B, Mindspace,
Hi-Tech City, Madhapur,
Hyderabad – 500081

Contact Person: Rama KV Bhattiprolu

Company Website: www.ibm.com

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