Hinduja Global Solutions (HGS) Freshers Recruitment | Technical Support Executive (Non Voice) | Bangalore

Hinduja Global Solutions (HGS) Freshers Recruitment in Bangalore For Technical Support Executive (Non Voice). Under Graduates and Graduates are eligible to apply for this job. More details regarding Hinduja Global Solutions (HGS) Bangalore Freshers Job Openings is given below.

Company Name: Hinduja Global Solutions (HGS)

Job Location: Bangalore

Role Category: Non Voice

Job Position: Technical Support Executive (Non Voice)

Experience: Freshers

Qualification: Under Graduates, Graduates

Job Description:

• Hinduja Global Solutions (HGS) is Hiring Freshers For Technical Support Executive (Non Voice) – Bangalore.
• 5 days work/2 rotational weekly offs.
• Transport facility provided.
• Technical support executives are responsible for handling chats from new and existing customers from the US regarding a variety of broadband/OS-related queries.
• Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer information, as needed, to keep customers satisfied and retain business.

Roles and Responsibilities:

• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Determines requirements by working with customers.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Eligibility Criteria:

• Desired Qualifications: 10+2 or 10+3 or 10+2+4.
• Desired years of experience: Fresher.
• Ready to Join Immediately.
• Willing to work in Rotational shifts.

Desired Skills:

• Excellent Communication Skills.
• Basic Telephone Etiquettes.
• MS Office.
• Basic System Navigation Skills.
• Customer Focus and Being Attentive.
• Troubleshooting.
• Good reasoning and analytical skills.
• Active listening skills.
• Ability to comprehend customer requirements well.
• Good understanding of ISP.

How To Apply:

• Apply For This Job

Non Voice Jobs: Check Here

Bangalore Jobs: Check Here