HDFC Bank Walkin | Video KYC Officer | Pune

HDFC Bank Frehsers and Experienced Walkin Drive in Pune For Video KYC Officer On 28th, 29th November 2024. Graduates are eligible for this walkin drive. More details regarding HDFC Bank Pune Walkin Drive is given below.

Company Name: HDFC Bank

Job Location: Pune

Job Type: Walkin

Role Category: Customer Success, Service & Operations

Job Position: Video KYC Officer

Experience: Freshers/Experienced

Qualification: Graduation

Job Description:

• Hdfc Bank Walkin Drive For Video KYC Officer – Pune.

Eligibility Criteria:

• Freshers are can also apply.

Roles & Responsibilities:

To Carry out Video Customer Identification:

• Responsible for carrying out Customer identification process through Video calls, adhering to Know Your Customer ( KYC ) and Anti-Money Laundering standards as per regulatory guideliness.

Video Customer Identification:

• Carry out Customer identification process through Video calls.
• Performing due diligence checks & reviewing KYC documentation through Video calls.
• Need to be consistent, thorough, accurate and credible while performing duties.
• Need to be time bound & ensure the requests are closed with in stipulated timelines.

Interaction Quality:

• Complete and accurate capture of call interactions.
• Need to ensure defect rates are kept under acceptable levels.

Customer Service:

• Must exhibit highest standards of customer service.
• To ensure customers are comfortable through our the verification process.
• Abide by Banks grooming standards.

Business Value additions:

• Promoting Digital Banking services & relevant cross sell of products for a superior customer service experience through meaningful conversations.
• Profiling of customers in order to aid right cross servicing of Bank products.

Audit and Service Quality:

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management.
• Ensure accurate and timely processing & submission of KYC requests.
• Adherence to set processes of updating customer interactions.

N0te:

• This is not a field Sales role.
• Kindly carry a physical copy of the resume and mention Shruti Nirbhavane.

Walkin Date: 28th, 29th November 2024

Walkin Time: 11.00 AM to 5.00 PM

Walkin Venue & More Details:

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