HCLTech Freshers Walkin | Customer Support Executive | Noida

HCLTech Freshers Walkin Drive in Noida For Customer Support Executive On 29th August 2025. UG and Graduates are eligible for this walkin drive. More details regarding HCLTech Noida Freshers Walkin Drive is given below.

Company Name: HCLTech

Job Location: Noida

Job Type: Walkin

Role Category: Voice/Blended

Job Position: Customer Support Executive (International Voice Process)

Experience: Freshers

Qualification: Any Graduation, UG

Job Description:

• HCLTech Walk-In Drive for Customer Support Executive (International Voice Process) – Noida.
• Profile – Voice, Customer Service.
• Two Ways Cabs Available.
• Customer Service Executive Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines.
• Individuals with experience in handling Inbound calls from US customers.

Eligibility Criteria:

• Any Grad/UG can apply (No Regular Students/No Law Graduate).
• For Fresher’s role BTech, BE, MTech, BCA and MCA candidate is not eligible.
• Excellent communication skills – both verbal and written – with a professional telephone etiquette.
• Helpful, empathetic, and enthusiastic about customer service.
• Freshers in US Inbound calling preferably in Banking domain.

Job Responsibilities:

• Answer all inbound queries as per call flow procedure.
• Adherence to process to ensure high quality and customer service.
• Follow escalation procedures for issues uncontrollable at agent level First call resolution.
• Break schedule adherence.
• Involvement in motivational activities, implementing feedback given during monitoring sessions.
• Updating various logs like escalation log, complaint tracker etc.
• Ensuring data security – proprietary data of customers.

Walkin Date: 29th August 2025

Walkin Time: 10.30 AM to 4.00 PM

Walkin Venue & More Details:

• Check Here

More Walkins: Check Here

BPO Jobs: Check Here

Noida Jobs: Check Here