HCLTech Freshers Walkin | Customer Service Executive (Voice Process) | Chennai

HCLTech Freshers Walkin Drive in Chennai For Customer Service Executive (Voice Process) On 26th April 2025. Graduates and Post Graduates are eligible for this walkin drive. More details regarding HCLTech Chennai Freshers Walkin Drive is given below.

Company Name: HCL Technologies

Job Location: Chennai

Job Type: Walkin

Role Category: Customer Success, Service & Operations

Job Position: Customer Service Executive (Voice Process)

Experience: Freshers

Qualification: Graduation (BSc, BCom, BA, BBA, BMS), Post Graduation (MCom, MBA)

Job Description:

• We are looking for a motivated and detail-oriented freshers.
• The ideal candidate will be comfortable working night shifts and in a 24/7 work environment.
• Candidate will be responsible for solving customer queries through calls and emails, ensuring a high level of customer satisfaction.

Eligibility Criteria:

• Graduation Mandatory Excluding (B.Tech/M.Tech/BCA/MCA/Law).
• Comfortable working night shifts and in a 24/7 work environment.
• Excellent attention to detail and problem-solving skills.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.

Key Responsibilities:

• Handle customer queries and issues via phone and email in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to resolve customer issues.
• Monitor and report on key performance indicators (KPIs) related to customer service.
• Continuously improve processes to enhance customer experience.

Walkin Date: 26th April 2025

Walkin Time: 11.00 AM to 4.00 PM

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