HCL Walkins HyderabadHCL freshers walkin in Hyderabad for Product Support Engineer position on 20th July 2018. BE, BTech Freshers are eligible for this walkin drive. More details regarding HCL Mega Walkin Drive is given below.

Company Name: HCL

Job Location: Hyderabad

Experience: Freshers/Experienced (0 to 1 year)

Job Type: Walkin

Job Position: Product Support Engineer

No.of Openings: 10

Qualification: BE, BTech

Job Description:

  • HCL BSERV is looking for fresher candidates to work in a Product support Engineers at Client location.
  • Work Location: Hyderabad (Client Site).
  • Night Shift Mandatory.

Eligibility Criteria:

  • Engineering graduates without Backlogs are only eligible.
  • Product / Technical support with knowledge of HTML, Java script and CSS.
  • Experience in Product / Technical support Knowledge in HTML, Java Script and CSS.
  • Investigate and troubleshoot issues related to end to end usage of advertisement operations tool.
  • Experience in email support and solving the technical issue by step by step process.
  • Provide email based technical support to clients in different geos – 24×7.
  • Follow the workflow & adhere to SLAs – TFR, TRT, TAT, and FCR.
  • Maintain high customer satisfaction.
  • Help with research and troubleshooting of tough tickets.
  • Knowledge Gap Reduction.
  • Process improvement & Escalations management.
  • Product support/Application Support experience.
  • Troubleshooting the issues related to ad servicing.
  • Excellent Communication skills oral and written.

Note:

  • Excellent Communication in English is mandatory.

Documents Required:

  • Updated Resume.
  • Govt Photo ID Proof.

How To Apply: Apply For This Job.

Walkin Date: 20th July 2018

Walkin Time: 11.00 AM onwards

Walkin Venue:

St. Peter’s Engineering College,
Opp.  to A.P.Forest Academy,
Dullapally, Maisammaguda, Medchal,
Hyderabad – 500043.

Contact Person: Gopinath (HR)

Company Website: www.hcltech.com.

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