HCL Technologies Walkin Freshers in Chennai As Business Trainee On 11th, 12th April 2016

Company Name: HCL Technologies Ltd

Job Location: Chennai

Experience: Freshers/Experienced (0 to 1 year)

Job Type: Walkin

Job Category: BPO

Job Position: Business Trainee (Insurance Process) – Non Voice

Qualification: Any Graduation, Any Post Graduation

Documents Required:

• Updated Resume.
• Photo ID Proof (Passport/PAN Card/Aadhar Card/Voter ID/Driving License).

Job Responsibilities:

• To respond to written enquiries received from US customers
• Process all insurance related back office operations work like claims and servicing actions on Property and Causality (Non-Life Insurance), as determined by the Company Work Management System, to maintain day to day service standards to agreed levels.
• To ensure consistently high quality standards as per agreed levels.
• Respond to customer complaints in writing in a professional manner in order to maintain good customer relations.
• Respond to Customers ensuring that they are treated fairly and that a high level of service is delivered.
• To work with colleagues towards operating self managed teams.
• To work within US industry compliance and legislative requirements under the guidance of the team Leader, ensuring compliance with controls and procedures.
• To undertake any other duties as may be deemed appropriate by the Team Leader and any higher officials.
• To participate in project work where required whether sponsored by the department or other areas of the company.
• To assist in the development of services to current Customers by offering appropriate solutions to any problems.
• To participate fully in departmental and team meetings in order to relay information and promote effective communication and suggest process improvements as appropriate.

Note:

• Mention HR: Jenita as reference on top of your resume.

Walkin Date: 11th, 12th April 2016

Walkin Time: 10.00 AM

Walkin Venue:

HCL Technologies ltd,
W.S.S. Towers, #107 & 108, 1st Floor,
Harris Road, Pudupet, Mount Road,
Chennai – 2.
Landmark – Near Casino Theatre.

Contact Person: Jenita (HR)