Genpact Walkin | Voice / Non Voice Process | Hyderabad

Genpact Walkin Drive in Hyderabad For Voice and Non Voice Process On 23rd September 2023. Graduates, Post Graduates are eligible for this walkin drive. More details regarding Genpact Hyderabad Walkin Drive is given below.

Company Name: Genpact

Job Location: Hyderabad

Job Type: Walkin

Job Category: BPO

Job Position: Voice / Non Voice Process

Experience: Freshers (0 to 1 year)

Qualification: Any Graduation, Post Graduation

Job Description:

• Genpact Mega Walk-In drive For Voice (English + Hindi) / Non Voice (English) – Hyderabad.
• In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
• Active user of Internet and online applications.

Minimum Qualifications:

• Any Graduate except law (Only freshers are eligible).
• Fluent in Hindi and English (Hindi is mandatory).

Preferred Qualifications:

• Previous experience in a customer service role chat/email/voice.
• Effective probing skills and analyzing / understanding skills.
• Analytical skills with customer centric approach.
• You should be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

• Respond to customer queries and customer’s concern.
• Making outbound calls to Customers and Employers.
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies.
• Reproduce customer issues and bring up product bugs.
• Provide excellent customer service to our customers.
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment.

Please carry below documents with you:

• 3 copies of updates resume.
• 3 Passport size photographs.
• Original Aadhar card.
• 2 copies of Aadhar card.
• Pay slip (if applicable).

Walkin Date: 23rd September 2023

Walkin Time: 12.00 PM to 1.30 PM

Walkin Venue & More Details:

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