Genpact Walkin | Domestic Voice Process | Hyderabad

Genpact Walkin Drive in Hyderabad For Domestic Voice Process On 7th February 2024. Graduates are eligible for this walkin drive. More details regarding Genpact Hyderabad Walkin Drive is given below.

Company Name: Genpact

Job Location: Hyderabad

Job Type: Walkin

Job Category: BPO

Job Position: Domestic Voice Process

Experience: Freshers/Experienced

Qualification: Any Graduation

Job Description:

• Genpact Mega Walk In Drive for Domestic Voice Process – Hyderabad.
• Inviting applications for the role of Process Associate – Domestic Voice Support (Hindi&English).
• Shifts: Flexible with any shift.

Minimum Qualifications:

• Graduation in any discipline.
• Freshers are eligible.
• Fluency in Hindi and English language is mandatory.

Preferred Qualifications:

• Effective probing skills and analyzing / understanding skills.
• Analytical skills with customer centric approach.
• Excellent proficiency with written English and with neutral English accent.
• You should be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

• Respond to the customer queries & issues in timely manner.
• Provide solution to the customer basis the available help articles and within the policiess.
• Provide excellent services to the customers.
• Work closely with internal departments to provide the required information/support to the customer.
• Maintain a deep understanding of client process and policies.
• Upskill to enhance the knowledge time to time and offer support.
• Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business.

Note:

Please carry below documents with you:

• 3 Copies of updates resume.
• 3 Passport size photographs.
• Original Aadhar card.
• 2 Copies of Aadhar card.
• Payslip (if applicable).

Walkin Date: 7th February 2024

Walkin Time: 11.00 AM to 1.30 PM

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