Genpact Virtual Drive | Voice Process (Order to Cash) | Hyderabad

Genpact Virtual Drive in Hyderabad For Voice Process (Order to Cash) On 7th January 2025. Graduates and Post Graduates in Commerce are eligible for this virtual drive. More details regarding Genpact Hyderabad Virtual Drive is given below.

Company Name: Genpact

Job Location: Hyderabad

Job Type: Virtual Drive

Job Category: BPO

Job Position: Voice Process (Order to Cash)

Experience: Freshers (0 to 1 year)

Qualification: BCom, BBA, BMS, MCom, MBA (Finance)

Job Description:

• Genpact Mega Zoom Drive for Voice Process – Hyderabad.
• Inviting applications for Order to Cash role,  Process Associate.
• We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA.
• Solving queries related to collection and coordinating with customer.
• Work Location: Uppal, Hyderabad.

Minimum Qualifications:

• Graduation or Post Graduation in commerce Domain only.
• Strong English language skills (verbal and written).
• Candidate must have Good Accounting Knowledge.
• Candidate should be comfortable with Work from Office and US Shift (Night Shift).

Job Responsibilities:

• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and rectify unidentified cash and manage end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.

Note:

• Please carry your E-Aadhar card with you during the interview.

Virtual Drive Date: 7th January 2025

Virtual Drive Time: 11.30 AM to 1.00 PM

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