Genpact Virtual Drive | Voice (English) | Gurgaon
Genpact Virtual Drive in Gurgaon For Voice (English) On 19th June 2024. Graduates are eligible for this virtual drive. More details regarding Genpact Gurgaon Virtual Drive is given below.
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Company Name: Genpact
Job Location: Gurgaon
Job Type: Virtual Drive
Job Category: BPO
Job Position: Voice (English)
Experience: Freshers / 0 to 1 year
Qualification: Any Graduation
Job Description:
- Genpact Mega Virtual Drive for Customer Service: Voice Roles (English) – Gurgaon.
- Shifts: Flexible with any shift.
- In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
- Active user of Internet and online applications.
Minimum Qualifications:
- Graduate (Any Discipline except Law)
- Freshers are eligible.
Preferred Qualifications:
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift).
Job Responsibilities:
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
Note:
- Please keep you E-Aadhar Card handy while appearing for interview.
Virtual Drive Date: 19th June 2024
Virtual Drive Time: 11.30 PM to 1.00 PM