Genpact Freshers Walkin | Customer Service (Voice) | Hyderabad

Genpact Freshers Walkin Drive in Hyderabad For Customer Service (Voice) On 26th June 2024. Graduates are eligible for this walkin drive. More details regarding Genpact Hyderabad Freshers Walkin Drive is given below.

Company Name: Genpact

Job Location: Hyderabad

Job Type: Walkin

Job Category: BPO

Job Position: Customer Service (Voice)

Experience: Freshers

Qualification: Any Graduation

Job Description:

• Genpact Mega Walkin Drive for Freshers for Customer Service: Voice Roles (English & Hindi) – Hyderabad.
• Shifts: Flexible with any shift.
• Work Location: Hyderabad (Work from office).
• In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
• Active user of Internet and online applications.

Minimum Qualifications:

• Only Freshers are eligible.
• Fluency in either Hindi and English is mandatory.

Preferred Qualifications:

• Effective probing skills and analyzing / understanding skills.
• Analytical skills with customer centric approach.
• Excellent proficiency with written English and with neutral English accent.
• You should be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

• Respond to customer queries and customer’s concern.
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies.
• Reproduce customer issues and bring up product bugs.
• Provide excellent customer service to our customers.
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment.

Note:

Please carry below documents with you:

• 3 Copies of updates resume.
• 3 Passport size photographs.
• Original Aadhar card.
• 2 Copies of Aadhar card.

Walkin Date: 26th June 2024

Walkin Time: 11.00 AM to 1.00 PM

Walkin Venue & More Details:

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