Genpact Freshers Virtual Drive | Voice Process | Hyderabad

Genpact Freshers Virtual Drive in Hyderabad For Voice Process On 10th July 2024. Any Graduates are eligible for this virtual drive. More details regarding Genpact Hyderabad Freshers Virtual Drive is given below.

Company Name: Genpact

Job Location: Hyderabad

Job Type: Virtual Drive

Job Category: BPO

Job Position: Voice Process

Experience: Freshers

Qualification: Any Graduation (BSc, BCom, BA, BBA, BMS, BHM, BFA, BArch..)

Job Description:

• Genpact Mega Virtual Drive for Voice Process – Freshers – Hyderabad.
• Inviting applications for Order to Cash role.
• We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA.
• Solving queries related to collection and coordinating with customer.

Minimum Qualifications:

• Graduation.
• B.tech/M.tech/BCA/MCA are not eligible for the opportunity.
• Strong English language skills (verbal and written).
• Candidate should be comfortable with Work from Office and US Shift (Night Shift).

Job Responsibilities:

• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and rectify unidentified cash and manage end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.

Virtual Drive Date: 10th July 2024

Virtual Drive Time: 11.00 AM to 1.00 PM

Virtual Drive Details:

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