Genpact Freshers Virtual Drive | Transaction Risk Investigator | Kolkata

Genpact Freshers Virtual Drive in Kolkata For Transaction Risk Investigator On 10 October 2025. Graduates are eligible for this virtual drive. More details regarding Genpact Kolkata Freshers Virtual Drive is given below.

Company Name: Genpact

Job Location: Kolkata

Job Type: Virtual Drive

Job Category: BPO

Job Position: Transaction Risk Investigator

Experience: Freshers

Qualification: Any Graduation

Job Description:

• Genpact Virtual Drive for Transaction Risk Investigator Roles – Kolkata.
• Duration: 4 months contract.
• Shift Timing: Flexible with any shift.
• Work Location: Kolkata (Only work from office).

Job Summary:

• The Transaction Risk Investigator will be responsible for various tasks related to investigating and eliminating online ecommerce risk.
• The ideal candidate will have experience in the ecommerce payments industry, possess previous trust and safety experience, and have a proven track record of success in a customer-driven work environment.
• This role requires strong analytical skills and the ability to thrive in a fast-paced team setting.
• The Transaction Risk Investigator will work under minimal supervision from the Manager and will rely on excellent judgment to plan and achieve goals.

Job Responsibilities:

• Conduct investigations to identify and mitigate online ecommerce risk.
• Utilize excellent judgment to make independent decisions regarding complex transactions and customer authentication.
• Engage in frequent written and verbal communication with department management, risk analysts, risk engineers, company associates, and third parties.
• Ensure productivity and maintain highest quality assurance standards.
• Leverages appropriate operational tools and applications to find the data.
• Ability to successfully navigate websites.
• Understands and adheres to workflow directions, SOPs.
• Performs a variety of routine standard tasks in non-voice queues like email, chat etc.

Eligibility Criteria:

• Any Graduate except Law is eligible.
• Only Freshers are eligible.

Minimum Qualifications:

• Any Graduate.
• Freshers are eligible.
• Strong interpersonal skills to effectively communicate complex transactional issues to internal and external customers.
• Strong Problem solving skills.
• Strong time management and organizational skills.
• Aptitude for determining situational needs and providing appropriate solutions.
• Must be able to work on a flexible schedule (including weekends).

Preferred Qualifications:

• Relevant work experience preferably as an Investigation Specialist, Risk Investigator etc.
• Prior experience in Ecommerce Domain.
• Good Analytical & Problem-Solving skills.

Note:

• Please keep your E-Aadhar card handy while appearing for interview.
• We are hiring for 4 months fixed term contract role.

Virtual Drive Date: 10 October 2025

Virtual Drive Time: 11.30 AM to 2.00 PM

Virtual Drive Details:

• Check Here

Kolkata Jobs: Check Here