Firstsource Walkin | Customer Support Executive (Voice / Non Voice Process) | Bangalore

Firstsource Freshers and Experienced Walkin Drive in Bangalore For Customer Support Executive (Voice/Non Voice Process)  On 7th August 2025. Graduates are eligible for this walkin drive. More details regarding Firstsource Bangalore Walkin Drive is given below.

Company Name: Firstsource

Job Location: Bangalore

Job Type: Walkin

Job Category: BPO

Job Position: Customer Support Executive (Voice/Non Voice Process)

No.of Openings: 50

Experience: Freshers/Experienced

Salary: Upto Rs. 3,00,000/- per annum

Qualification: Graduation

Job Description:

• Firstsource Mega Walkin Drive  For Customer Support Executive (Voice/Non Voice Process) – Bangalore.
• We are seeking Customer Support Executives to handle queries, complaints, and service requests for our clients across various industries.
• You will play a key role in ensuring a smooth customer experience and helping resolve issues effectively.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, or chat.
• Handle customer complaints, provide appropriate solutions and follow up to ensure resolution.
• Maintain detailed records of customer interactions in the CRM.
• Meet service-level agreements (SLAs) and quality standards.
• Collaborate with internal teams when needed to escalate and resolve customer issues.

Eligibility Criteria:

• Freshers from the following educational backgrounds are NOT eligible for this role: BE/B.Tech, B.Sc, M.Sc, MBA, M.Tech.

Requirements:

• Minimum 6 months of experience in customer support or a BPO environment Or (BBA, BCOM, BCA, BA) freshers can also apply.
• Strong command of spoken and written English.
• Good problem-solving and conflict-resolution skills.
• Willingness to work in a 24/7 environment with rotational shifts and week-offs.
• Tech-savvy with basic computer knowledge.

Note:

• Write HR MANSI on the CV before submitting.

Walkin Date: 7th August 2025

Walkin Time: 12.00 PM to 3.30 PM

Walkin Venue & More Details:

• Check Here

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