Firstsource Freshers Recruitment | Customer Support Associate (Apprentice) | Vijayawada

Firstsource Freshers Recruitment in Vijayawada For Customer Support Associate (Apprentice) Position. Any Graduate Freshers are eligible to apply for this job. More details regarding Firstsource Vijayawada Freshers Job Openings is given below.

Company Name: Firstsource Solutions

Job Location: Vijayawada

Job Position: Customer Support Associate (Apprentice)

Experience: Freshers

Qualification: Any Graduation

Job Description:

• Firstsource Solutions is hiring for Customer Support Associate (Apprentice).
• Job Title: CSA.
• Grade: H2.
• Job Category: Associate.
• Function/Department: Operations.
• Reporting to: Team Lead.

Roles & Responsibilities (Indicative not exhaustive):

• A claims examiner needs to analyse multiple documents/contracts and decide to pay/deny the claim submitted by member or providers with respect to client specifications.
• The claims examiner should also route the claim to different department or provider/member for any missing information that required for claims adjudication.
• The claims need to be completed adhering to required TAT and quality SLA.

Eligibility Criteria:

• Preferred Educational Qualifications: Graduate Any Discipline – 3 Years without Arrears.
• Preferred Work Experience: Fresher.

Functional/Technical Skills:

• Good Communication Skills.
• Listening & Comprehension.

Behavioral Skills:

• Shift Adherence
• Floor Decorum
• Interpersonal skills
• Team Player

Key Results:

• Production, Quality.
• Shift and reporting adherence.
• Process knowledge.

How To Apply:

• Apply For This Job

Apprentice Jobs: Check Here