Deloitte Recruitment | Analyst (Learning Operations) | Hyderabad
Deloitte Recruitment in Hyderabad For Analyst (Learning Operations). Graduate, MBA, Post Graduates are eligible to apply for this job. More details regarding Deloitte Hyderabad Job Openings is given below.
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Company Name: Deloitte
Job Location: Hyderabad
Job Position: Analyst (Learning Operations Specialist)
Experience: 0 to 5 years
Qualification: Graduate/Post Graduate/MBA
Job Description:
- Deloitte is hiring for Analyst – Learning Operations – Hyderabad (Contract to Full time Conversion).
- Are you an individual who is customer service oriented and enjoy providing service to internal clients in different countries?
- The Learning Operations team in the US India office is a team of individuals that provide end to end learning administrative and backend operations support for Deloitte Member Firms across the globe.
- At Deloitte, you’ll gain exposure to a variety of industries and business models, helping your career growth and professional development.
- Shift Timings: 2 PM – 11 PM.
Work you’ll do:
Provide support to the US Talent Development Learning operations, to serve the Offshore Clients, with regards to Planning and Delivering of trainings. It is essential to act as an Advisor & a Consultant to our clients.
- Support administrative tasks and activities, manage systems, data entry.
- Communicate effectively with stakeholders and team lead.
- Ensure all tasks are done in a timely manner with Accuracy and Completeness.
- Perform the quality checks on the tasks before they are submitted to the client.
- Ownership and accountability towards process and assigned task.
- Time Management – Effective utilization of working hours with proper prioritization of work.
- Contribution and Involvement in Firm/Team initiatives.
- Continues collaboration effort towards common business goal.
The Team:
- At Deloitte, our team culture is collaborative and encourages team members to take initiatives and seek on-the-job learning opportunities.
- Our Learning Operations professionals are committed to provide Quality of Service and ensure satisfaction of the clients by resolving their requests promptly.
Eligibility Criteria:
- 0 to 5 years of relevant experience in a Learning/Backend Operations environment.
Skills Required:
- Must have excellent verbal and written communication skills.
- Should have knowledge of email etiquette.
- Should have knowledge of excel and and its use in creating data cuts and reporting.
- Should have ability to team with others
- Should be able to prioritize time and tasks.
Preferred Skills:
- Should have basic knowledge of creating MS PowerPoint presentations.
- Experience with Virtual platforms like Zoom, Saba Meeting/Centra, MS Teams etc will be an added advantage.
- Should have experience of handling cases/tickets.
- Should have ability to interact well with internal clients and understand their requirements.