CSS Corp Recruitment | Technical Support Engineer (0-2 years) | Hyderabad

CSS Corp Freshers and Experienced Recruitment in Hyderabad For Technical Support Engineer Position. Any Graduates are eligible to apply for this job. More details regarding CSS Corp Hyderabad Job Openings is given below.

Company Name: CSS Corp

Job Location: Hyderabad

Job Position: Technical Support Engineer

No.of Openings: 100+

Experience: Freshers / 0 to 2 years

Qualification: Any Graduation

Job Description:

• CSS Corp is hiring for Technical Support Engineer – Hyderabad Location.
• Work Location: Gachibowli, Hyderabad.

Roles and Responsibilities:

• Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures.
• Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners.
• Uses troubleshooting techniques to identify network related issues.
• Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers.
• Help employees with access & account issues based on defined/documented guidelines, policies and procedures.
• Attends required technical training sessions and makes effective use of KBs to address issues efficiently.
• Complies with schedule adherence to ensure the overall service level targets are achieved.
• Identifies and provides input on unique (or) recurring user problems.

Required Skills:

• Excellent communication skills.
• Good customer service skills, multitasking and leadership skills.
• Ability to adjust quickly to changing priorities and make quick decisions with limited information.

How To Apply:

• Registrations are closed

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