Concentrix Catalyst Walkin | Customer Support (0-3 years) | Hyderabad

Concentrix Catalyst Walkin Drive in Hyderabad For Customer Support On 17th September 2024. Undergraduates and Graduates are eligible for this walkin drive. More details regarding Concentrix Catalyst Hyderabad Walkin Drive is given below.

Company Name: Concentrix Catalyst

Job Location: Hyderabad

Job Type: Walkin

Job Industry: BPO

Job Position: Customer Support (International Voice Process)

Experience: 0 to 3 years

Salary: Rs. 2,00,000 – 3,00,000/- per annum

Qualification: Undergraduate, Any Graduation

Job Description:

• Concentrix Catalyst Walk-in Drive – Customer Support (International Voice Process) – Hyderabad.
• Notice Period: Immediate – 15 days Only.
• Shift Timings: 6:30PM to 3:30 AM (Fixed shift).
• Mon-Fri (Saturday & Sunday fixed off).
• One way of Cab facility company will be provided for only Female Employees.
• Work Location: Uppal – NSL Arena SEZ @ Hyderabad – Work from Office.

Eligibility Criteria:

• Undergraduate/Any Graduation (No BE/B.Tech).
• Should be Good Communication skills.
• Skill Set: Customer Service Representative, International Voice Process, Good Communication Skills.

Job Responsibilities:

• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.
• Strong phone contact handling skills and active listening.
• Ability to multi-task, prioritize, and manage time effectively.
• Time to time assigned tasks based on the department need.
• Ability to interpret data, perform analysis and suggest solutions for smooth functionality.
• Managing customer escalations and complaints.
• Support and cooperation with other service desks across process.
• Perform tasks assigned by a supervisor.

Walkin Date: 17th September 2024

Walkin Time: 10.30 AM to 3.00 PM

Walkin Venue & More Details:

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