Cognizant Freshers Recruitment | Non Voice Process Executive | Bangalore

Cognizant Freshers Recruitment in Bangalore For Non Voice Process Executive. Graduates are eligible to apply for this job. More details regarding Cognizant Bangalore Freshers Job Openings is given eblow.

Company Name: Cognizant

Job Location: Bangalore

Industry Type: BPM/BPO

Job Position: Non Voice Process Executive

No.of Openings: 50

Experience: Freshers

Qualification: Graduation

Job Description:

• Cognizant is hiring freshers for Non Voice Process Executive – Bangalore.

Roles & Responsibilities:

• Provide exceptional customer service by addressing inquiries and resolving issues efficiently ensuring customer satisfaction.
• Utilize MS Excel to manage and analyze data supporting travel management processes and improving service delivery.
• Coordinate with various departments to ensure seamless travel arrangements and resolve any discrepancies.
• Maintain accurate records of customer interactions and transactions ensuring data integrity and accessibility.
• Assist in the development and implementation of customer service policies and procedures to enhance service quality.
• Monitor customer feedback and suggest improvements to enhance the overall customer experience.
• Collaborate with team members to achieve departmental goals and improve service standards.
• Adapt to rotational shifts ensuring consistent service coverage and meeting customer needs.
• Stay updated with industry trends and best practices to provide informed and effective customer service.
• Support reservation processes by utilizing domain knowledge to ensure accurate and efficient bookings.
• Communicate effectively with customers and team members to ensure clarity and understanding.
• Contribute to a positive work environment by demonstrating professionalism and teamwork.
• Strive to exceed customer expectations fostering loyalty and long-term relationships.

Eligibility Criteria:

• Candidate should be a fresher.
• Looking for candidates with non tech background.
• Candidate should be willing to work in rotational shift.
• Candidate should be available to come to office for interview if shortlisted.
• Candidate should have all the original education documents from the university.
• Candidate should have very good to excellent communication skills.

Note:

• Candidate Should have Really Good Logical and Analytical Skills.

How To Apply:

• Apply For This Job

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