CGS Walkin | International Voice Process Executive (0-4 years) | Hyderabad

Computer Generated Solutions (CGS) Freshers and Experienced Walkin Drive in Hyderabad For International Voice Process Executive On 11th to 13th March 2026. Undergraduates and Graduates are eligible for this walkin drive. More details regarding CGS Hyderabad Walkin Drive is given below.

Company Name: Computer Generated Solutions (CGS)

Job Location: Hyderabad

Job Type: Walkin

Job Position: International Voice Process Executive

No.of Openings: 100

Experience: Freshers/0 to 4 years

Qualification: Undergraduates, Graduates

Job Description:

• Greetings from CGS! We are hiring for Technical Support (Voice Process) to join our dynamic team supporting the North American Process (Night Shift).
• Position: Associate Technical Support Engineer.
• Process: International Voice Process.
• Shift: Night Shift (Cabs provided for night shifts; Day shift during training (One Month)- own transport required).
• Training Period: 6 days/week
• Post-Training: 5 days/week (Saturday-Sunday off)
• Work Location: Hi-Tech City, Hyderabad (Work from Office).

Job Role Highlights:

• Assist North American customers with hardware, software, and networking issues via voice support.
• Troubleshoot technical issues using provided tools and escalate as needed.
• Ensure customer satisfaction by responding promptly and resolving issues effectively.
• Adhere to SLAs and maintain KPIs.

Eligibility Criteria:

• Education: Undergraduates are also eligible.
• Work Experience: Freshers to 4 years (All are welcome to apply!).
• Excellent communication skills (Fluency in English).
• Basic knowledge of computer hardware and troubleshooting.
• Strong customer focus and problem-solving ability.
• Immediate joiners only.
• No leaves allowed during training.

Key Skills:

• OS troubleshooting (Windows XP, 8, 10).
• Hardware and network troubleshooting.
• Knowledge of Microsoft Office, VPNs, AD, DNS, and DHCP.
• Familiarity with Network Protocols (TCP/IP, HTTP, UDP).
• SLA management and ticketing.

Salary:

• Freshers: 16,000-20,000 (In-hand).
• Experienced: 21,000-25,000 (In-hand, based on experience and English fluency).

Perks:

• Night shift cab facility.
• Comprehensive training (1 month, day shift).
• Opportunity to grow in a global support environment.
• Additional Benefits: 60,000 per annum as variable pay.

Walkin Date: 11th to 13th March 2026

Walkin Time: 10.30 AM to 4.30 PM

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