ANZ Freshers Recruitment | Operations Analyst | Bangalore

ANZ (Australia and New Zealand Banking Group Limited) Freshers Recruitment in Bangalore For Operations Analyst Position. BCom, BBA, BBM, MCom, MBA Freshers are eligible to apply for this job. More details regarding ANZ Bangalore Freshers Job Openings is given below.

Company Name: ANZ (Australia and New Zealand Banking Group Limited)

Job Location: Bangalore

Job Position: Operations Analyst

Experience: Freshers

Salary: 4.4 LPA (Fixed CTC) + Variable Pay + Medical Insurance

Qualification: BCom, BBA, BBM, MCom, MBA

Job Description:

• ANZ is hiring Operations Analyst – Bangalore.
• Role Type: Permanent, Full-time.
• Shifts: Must be flexible with all shifts (night shifts).
• The Analyst is responsible for ensuring the delivery of Daily targets and customer service in ANZ India, via robust learning and development frameworks.

Key responsibilities include:

• Managing workflows, associated reporting and quality checks.
• Ensure timely and accurate processing of work for both internal and external customers in line with expectations and within the agreed criteria set out in Service Level agreements and established policies.

What will your day look like:

As a Operations Analyst, you will

• Ensure that both the bank and its clients are protected from errors that may result in a financial loss or reputation loss to both parties.
• Follow up where necessary to meet customer needs
• Provide any written concerns from customers to TL/Manager together with proposed solutions.
• Ensure internal service level agreements are met through meeting individual set targets
• Ensure all functions performed meet banking and compliance guidelines
• High quality of work and taking ownership to resolve any customer queries and complaints efficiently and effectively.
• Conducts checks before processing, ensuring all documents details are accurate, verifies transactions.
• Identify and recommend initiatives to improve the performance of the functional processed to management.
• Develop tools and techniques as a part of continuous improvements
• Communicate well with peers/ stakeholders to ensure customer expectations have been met and exceeded.
• Strong ability to guide employees towards goal achievement
• Identifying any potential gaps and suggest appropriate action to Line Manager.
• Develop and implement appropriate procedures, processes and cross training.
• Back-up for the Production lead to manage his/her responsibilities.
• Ensure all services delivered comply with ANZ Group governance requirements, policies, processes and standards and with legal and regulatory requirements.
• Resolve issues or escalate them as required.

What will you bring?

We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.

But back to some of the skills:

• Fresher’s who have completed graduation/PG (BCom, BBA, BBM, MCom, MBA).
• Excellent oral and written communication skills.
• Enjoys working in a collaborative team environment.
• Ability to multi-task, highly adaptable to change and ambiguity.
• Proactive, shows initiative and keen to try new things.
• Flexible working in night shifts.
• Flexible working on weekends.

Please Note:

• Once you apply for the role there will be an assessment triggered.
• Please complete the assessment at the earliest.
• Post the assessment you will receive an email on interview invite.
• Please check your email on a regular basis.

Last Date To Apply: 27th May 2024, 11:59 PM

How To Apply:

• Registrations are closed

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