Accenture Recruitment | Customer Contact Comms New Associate (0-1 year) | Bangalore

Accenture Recruitment in Bangalore For Customer Contact Comms New Associate. 12th, PUC, HSC, Graduates are eligible top apply for this job. More details regarding Accenture Bangalore Job Openings is given below.

Company Name: Accenture

Job Location: Bangalore

Role Category: Customer Success

Job Position: Customer Contact Comms New Associate

Experience: 0 to 1 year

Qualification: 12th, PUC, HSC, Graduation

Job Description:

• Accenture is hiring for Customer Contact Comms New Associate – Bangalore.

What would you do?

• You will be aligned with our Customer Support vertical and help us in managing/resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
• You will also be responsible for closing the fault and complaints within SLA s.
• Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support.
• Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service.
• It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

What are we looking for?

• Ability to establish strong client relationship.
• Ability to handle disputes.
• Ability to manage multiple stakeholders.
• Ability to meet deadlines.

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your primary interaction is within your own team and your direct supervisor.
• In this role you will be given detailed instructions on all tasks.
• The decisions that you make impact your own work and are closely supervised.
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
• Please note that this role may require you to work in rotational shifts.

Skill Required:

• Voice – Customer Service.

Language – Ability:

• English(International) – Proficient

How To Apply:

• Apply For This Job

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