Accenture Recruitment | Customer Contact Comms New Associate (0-1 year) | Bangalore
Accenture Recruitment in Bangalore For Customer Contact Comms New Associate. 12th, PUC, HSC, Graduates are eligible top apply for this job. More details regarding Accenture Bangalore Job Openings is given below.
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Company Name: Accenture
Job Location: Bangalore
Role Category: Customer Success
Job Position: Customer Contact Comms New Associate (Messaging)
Experience: 0 to 1 year
Qualification: Any Graduation
Job Description:
- Accenture is hiring for Customer Contact Comms New Associate – Bangalore.
What would you do?
- You will be aligned with our Customer Support vertical and help us in managing/resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLAs.
- Candidate who is good in email and chat process, who is good in typing is what is preferred here.
- Customer communications are interactions between customers and businesses using various channels spanning digital and in person touch points.
- Customer communications can happen over the phone, via text, over chat, or face to face.
What are we looking for?
- Ability to handle disputes.
- Ability to meet deadlines.
- Adaptable and flexible.
- Agility for quick learning.
- Commitment to quality.
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Your primary interaction is within your own team and your direct supervisor.
- In this role you will be given detailed instructions on all tasks.
- The decisions that you make impact your own work and are closely supervised.
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
- Please note that this role may require you to work in rotational shifts.
Skill Required:
- Omnichannel – Customer Communications.
How To Apply:
-
Registrations are closed
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