Amazon Recruitment | Investigation Associate (0-3 years) | Bangalore

Amazon Recruitment in Bangalore For Investigation Associate Position. Graduates and Post Graduates are eligible to apply for this job. More details regarding Amazon Bangalore Job Openings is given below.

Company Name: Amazon

Job Location: Bangalore

Job Position: Investigation Associate

Experience: 0 to 3 years

Qualification: Graduation, Post Graduation

Job Description:

• These Investigators position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager.
• Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions.
• Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
• The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals.
• They may also be required to contact customers by phone.
• Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

Key Job Responsibilities:

This includes, but is not limited to:

• Researches and evaluates facts surrounding seller transactions.
• Takes appropriate action on investigated transactions based on established standard operation procedure and tools.
• Documents their actions by providing detailed annotations.
• Communicates with external customers via phone or email during the investigation process.
• Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process.
• Understand the issue and make best use of the available resources to resolve it.
• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard.
• Communicate with internal and external stakeholders.
• Understand performance metrics to create analysis for driving business goals.
• Meet predetermined and assigned productivity targets and quality standards.
• Excellent attention to detail and work with the highest level of accuracy.

Communication Skills

• Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response.
• Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers.

Problem Solving Skills

• Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.
• Excellent problem solving skills.
• Demonstrated ability to analyze problems logically.
• Self disciplined, diligent, proactive and detail oriented.
• Strong time management and organizational skills.
• Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent.
• Excellent ability to determine situational needs and provide appropriate solutions.
• Demonstrated problem solving and analytical skills.
• Proven ability to work productively and efficiently in an independent setting.
• Proven ability to clearly communicate with managers and associates at all levels.
• Global perspective and solid understanding of business objectives
• Excellent attention to detail and work with the highest level of accuracy.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.

How To Apply:

• Registrations are closed

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