Infosys BPM Walkin | Service Desk / Tech Support (0-1 year) | Bangalore

Infosys BPM Freshers and Experienced Walkin Drive in Bangalore For Service Desk/Tech Support On 27th November 2025. Graduates are eligible for this walkin drive. More details regarding Infosys BPM Bangalore Walkin Drive is given below.

Company Name: Infosys BPM

Job Type: Walkin

Job Location: Bangalore

Job Position: Service Desk/Tech Support (Voice)

No.of Openings: 60

Experience: Freshers/0 to 1 year

Qualification: Any Graduation

Job Description:

• Walkin at Infosys BPM – Service desk – International Voice – Bengaluru.
• Are you ready to power global enterprises with your communication skills and tech know-how? At Infosys BPM, we are looking for energetic and motivated freshers and early-career professionals to join our IT Service Desk – Voice Process teams.
• Be the first line of defense for our global clients! Provide tech support and resolve queries related to: VPN, O365, drivers, Active Directory, and OS troubleshooting; Tools like ServiceNow, Remedy, Control-M; Networking basics, cloud computing, and Microsoft productivity tools.
• If you’re driven, articulate, and looking to build a strong foundation in IT service delivery, apply now and become part of the Infosys BPM legacy.
• Mode: 100% Work from Office (WFO).
• Shifts: US/Rotational.

Eligibility Criteria:

• Full-Time Graduates (0-1 Year Exp).
• Only candidates who are comfortable with 24×7 rotational shifts and Work from Office (WFO) should apply.

What you’ll do:

• Attend client issues via calls, chats, or emails.
• Solve problems independently using structured thinking.
• Maintain professionalism, empathy, and urgency in every interaction.
• Work with ticketing tools and document case progress.

Must-Haves:

• Excellent communication skills (English – verbal & written).
• Willingness to work in 24/7 rotational shifts (including US hours).
• Full-time graduate degree (any stream).
• Commitment to 100% Work from Office (no hybrid).
• Quick learners with a problem-solving mindset.

Good to Have:

• Experience with ticketing tools or basic technical support.
• Understanding of IT fundamentals or customer service etiquette.
• Certifications in Customer Service, ITIL, or tech support (a plus!).

What You Need to Bring:

• Any Full-time Graduate (No backlogs).
• Excellent communication skills (written & verbal – English).
• Willingness to work in US time zones (Night Shifts).
• Commitment to 100% Work from Office (No Hybrid).
• Readiness to complete client-specific training.
• Ability to handle 24×7 rotational shifts.

 Mandatory Documents to Carry:

• Updated printout of your resume
• Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
• All original academic documents for verification: 10th & 12th Marksheets; Graduation (All Semesters, CMM, Provisional & Degree Certificate).

How to Attend the Walk-In:

• Carry a copy of this email/invitation.
• Register your application in advance.

Note:

• Laptops & cameras are not permitted due to security restrictions.
• Government ID is mandatory for entry into the campus.

Why Join Infosys BPM?

• Structured training programs to help you upskill and grow.
• Hands-on exposure to global clients and real-time challenges.
• Fast-paced, supportive, and inclusive work environment.
• Industry-recognized brand that values talent, growth, and learning.
• Clear career path for those who want to move into IT, operations, or leadership.

Walkin Date: 27th November 2025

Walkin Time: 10.00 AM to 2.00 PM

Walkin Venue & More Details:

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