Infinite Computer Solutions Recruitment | Associate Support Engineer (0-1 year) | Noida

Infinite Computer Solutions Recruitment in Noida For Associate Support Engineer. BSc, BCA, MCA Graduates are eligible to apply for this job. More details regarding Infinite Computer Solutions Noida Job Openings is given below.

Company Name: Infinite Computer Solutions

Job Location: Noida

Role Category: IT Support

Job Position: Associate Support Engineer

Experience: 0 to 1 year

Qualification: BSc, BCA, MCA

Job Description:

• Infinite Computer Solutions is hiring for Associate Support Engineer – Noida.
• Probation Period: 3 Months.
• Stipend: Rs. 18,000/-
• CTC: 3.6 LPA (Post Probation).
• Service Bond: 2 year/2 lakh.
• Ready to work shifts and flexible hours.
• Good written and verbal communication skills.

Primary Skills:

• Implement, maintain, and support desktop IT hardware including but not limited to telephones, desktop computers, printers.
• Email/Chat supports the users, creating tickets and resolving issues.
• Remotely Install, upgrade, support and troubleshoot Windows OS and any other authorized desktop applications on Laptops/Desktops.
• Assist users with technical issues in patient care systems.

Roles and Responsibilities:

• Diagnose and quickly resolve a wide range of Windows applications issues.
• Basic troubleshooting knowledge for internet/LAN and WAN Connectivity issues
• When the restoration is beyond the scope of the support escalate the issue/problem to an appropriate resolver group using IT Ticketing System.
• Install, upgrade, support and troubleshoot for printers & related computer hardware.
• Collaborate with other departments to identify and resolve cross-functional issues, ensuring that customer inquiries and issues are addressed in a timely and effective manner.
• Customize & configure desktop hardware to meet specifications and business standards.
• Strong technical written and verbal communication skills (Technical writing and Documentation of Infrastructure)
• Strong organizational skills and ability to multi-task in a small business environment
• Team players must be able to work with people within and outside of the IT department.
• Customer service oriented.
• Must be willing to work in shifts for 24/7 operating hours.

How To Apply:

• Apply For This Job

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