Firstsource Walkin | Voice & Non Voice Process | Hyderabad

Firstsource Freshers and Experienced Walkin Drive in Hyderabad For Voice & Non Voice Process On 26th September 2025. Graduates, Undergraduates are eligible for this walkin drive. More details regarding Firstsource Hyderabad Walkin Drive is given below.

Company Name: Firstsource

Job Location: Hyderabad

Job Type: Walkin

Job Position: Voice & Non Voice Process

Experience: Freshers/Experienced

Salary: Rs. 2,75,000 – 3,50,000/- per annum

Qualification: Graduates, Undergraduates

Job Description:

• Firstsource Openings For Voice and Non Voice Process – Hyderabad.
• Department: Customer Support Operations.
• Employment Type: Full-time.
• Rotational Shifts.
• Work from Office.

Job Summary:

• We are seeking enthusiastic and customer-focused individuals to join our International Chat and Voice Support Team in the telecom domain.
• The role involves assisting global customers via chat by resolving queries, troubleshooting issues, and ensuring a smooth customer experience.
• This is a non-voice process requiring strong written communication skills and the ability to multitask in a dynamic environment.

Key Responsibilities:

• Handle multiple customer chats and calls simultaneously to resolve queries.
• Provide accurate, timely, and effective responses while maintaining professional etiquette.
• Adhere to process guidelines and quality standards.
• Collaborate with team leads and support functions to improve customer satisfaction.

Eligibility Criteria:

• Minimum Qualification: Graduate or Undergraduate in any discipline.
• Freshers and Experienced candidates are welcome (except B.E./B.Tech/Masters Freshers).
• Excellent written communication skills in English
• Good typing speed with accuracy (minimum 2225 WPM preferred).
• Ability to work in a fast-paced environment and flexible to work in rotational shifts.

Preferred Attributes:

• Prior experience in chat support or customer service (international process preferred).
• Strong problem-solving skills and attention to detail.
• Positive attitude, team player, and goal-oriented mindset.

Note:

• Mention HR Nawaz and Shiva on your resume

Walkin Date: 26th September 2025

Walkin Time: 12.00 PM to 2.00 PM

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