Synchrony Recruitment | Customer Service Representative (Apprentice) | Hyderabad

Synchrony Freshers and Experienced Recruitment in Hyderabad For Customer Service Representative (Apprentice). Graduates and Post Graduates are eligible to apply for this job. More details regarding Synchrony Hyderabad Job Openings is given below.

Company Name: Synchrony

Job Location: Hyderabad

Role Category: Non Voice

Job Position: Customer Service Representative (Apprentice)

Experience: Freshers/0 to 9 months

Qualification: Graduation, Post Graduation

Year of Passing: 2020 to 2025 Passouts

Job Description:

• Synchrony is hiring for Customer Service Representative (Apprentice) – Hyderabad.
• Customer Service Representative – To Answer Phones to respond to general Customers inquiries, concerns and complaints.
• Arrange for service requested by the Customer.
• Project a professional Company image through Phone interaction.

Eligibility Criteria:

• Education Qualification: Minimum Graduation in any discipline (2020 to 2025 passed outs only).
• Freshers / Experienced External Candidates can be considered. (0 to 9months)
• Should have Customer Centric Attitude.
• Excellent English Language Communication Skills.
• Working Knowledge of Computers.
• Professional Phone etiquettes and ability to work with teams.
• Should be willing to work in rotational shifts and be flexible for Night Shift Timing as well.
• Should be Open to Change.

Essential Responsibilities:

• Service calls from Customers based out of US
• Solve queries and concerns on the call
• Arrange for Services required by the Customers
• Provide Customer with Product and Services information
• Follow up on Customers inquires and resolve
• Recognize, document and alert the Supervisor of trends in Customers calls
• Recommend Process Improvements.

Key Skills:

• Customer Service Representative.
• Customer Service Operations.

How To Apply:

• Registrations are closed

Apprentice Jobs: Check Here

Non Voice Jobs: Check Here

Hyderabad Jobs: Check Here