Firstsource Walkin | Technical Support Executive | Bangalore

Firstsource Freshers and Experienced Walkin Drive in Bangalore For Technical Support Executive On 8th August 2025. BE, BTech, BCA Graduates are eligible for this walkin drive. More details regarding Firstsource Bangalore Walkin Drive is given below.

Company Name: Firstsource

Job Location: Bangalore

Job Type: Walkin

Job Position: Technical Support Executive

No.of Openings: 50

Experience: Freshers/Experienced

Salary: Upto Rs. 3,00,000/- per annum

Qualification: BE, BTech, BCA

Job Description:

• Firstsource Mega Walkin Drive For Technical Support Executive (Broadband & Wi-Fi Support) – Bangalore.
• We are looking for dynamic and tech-savvy individuals to join our Technical Support team for Broadband & Wi-Fi Services.

Eligibility Criteria:

• BE/BTech/BCA Freshers.
• Candidates with prior experience in Technical Support (Voice or Non-Voice).
• Good communication skills (English proficiency is a must).
• Basic understanding of networking, broadband, and Wi-Fi troubleshooting.

Requirements:

• BE, B.Tech, or BCA (mandatory).
• Work Experience: Freshers and experienced candidates in technical support are welcome.
• Strong communication and interpersonal skills.
• Good analytical and problem-solving skills.
• Willingness to work in rotational shifts, including night shifts.
• Basic knowledge of networking concepts (IP, Modem, Router setup, DNS, DHCP, etc.).

Job Responsibilities:

• Handling customer queries related to broadband and Wi-Fi connectivity issues.
• Diagnosing technical problems remotely and providing effective solutions.
• Guiding customers through step-by-step solutions and configurations.
• Logging and tracking customer requests using the CRM system.
• Escalating unresolved issues to the next level of support when required.
• Maintaining high customer satisfaction through professional handling of support issues.

Key Skills:

• International Technical Support.
• International Voice.
• Communication Skills.
• Technical Support.
• Technical Voice Process.

Note:

• Write HR MANSI on the CV before Submitting.

Walkin Date: 8th August 2025

Walkin Time: 12.00 PM to 3.30 PM

Walkin Venue & More Details:

• Check Here

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