Firstsource Walkin | Non Voice Process (0-3 years) | Hyderabad

Firstsource Walkin Drive in Hyderabad For Non Voice Process On 1st August 2025. Graduates and Undergraduates are eligible for this walkin drive. More details regarding Firstsource Hyderabad Walkin Drive is given below.

Company Name: Firstsource

Job Location: Hyderabad

Job Type: Walkin

Job Position: Non Voice Process (Chat Process Executive/Upselling)

No.of Openings: 30

Experience: 0 to 3 years

Salary: Rs. 2,75,000 – 3,25,000/- per annum

Qualification: Graduates, Undergraduates 

Job Description:

•  Firstsource is Hiring For Chat Process Executive/Upselling (Non Voice Process).
• We are seeking enthusiastic and customer-focused individuals to join our International Chat Support Team in the telecom domain.
• The role involves assisting global customers via chat by resolving queries, troubleshooting issues, and ensuring a smooth customer experience.
• This is a non-voice process requiring strong written communication skills and the ability to multitask in a dynamic environment.
• Department: Customer Support Operations
• Process: International Non-Voice (Chat Support) Telecom Sector.
• Employment Type: Full-time | Rotational Shifts | Work from Office.

Key Responsibilities:

• Handle multiple customer chats simultaneously to resolve queries.
• Provide accurate, timely, and effective responses while maintaining professional etiquette.
• Adhere to process guidelines and quality standards.
• Collaborate with team leads and support functions to improve customer satisfaction.

Eligibility Criteria:

• Minimum Qualification: Graduate or Undergraduate in any discipline.
• Freshers and experienced candidates are welcome (Except B.E./B.Tech/Masters Freshers).
• Excellent written communication skills in English.
• Good typing speed with accuracy (minimum 2225 WPM preferred).
• Ability to work in a fast-paced environment and flexible to work in rotational shifts.

Preferred Attributes:

• Prior experience in chat support or customer service (international process preferred).
• Strong problem-solving skills and attention to detail.
• Positive attitude, team player, and goal-oriented mindset.

Note:

• Kindly Mention HR name as Nawaz Khan on above the CV while coming for Walk-in Interview.

Walkin Date: 1st August 2025

Walkin Time: 11.00 AM to 2.00 PM

Walkin Venue & More Details:

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