Genpact Walkin | Voice / Non Voice | Hyderabad

Genpact Freshers and Experienced Walkin Drive in Hyderabad For Voice/Non Voice Roles On 23rd August 2024. Graduates are eligible for this walkin drive. More details regarding Genpact Hyderabad Walkin Drive is given below.

Company Name: Genpact

Job Location: Hyderabad

Job Type: Walkin

Job Category: BPO

Job Position: Voice/Non Voice

Experience: Freshers/0 to 3 years

Qualification: Any Graduation

Job Description:

• Genpact Mega Walk-In Drive for Customer Service (Voice/Non Voice Roles) – Hyderabad.
• Languages Known: Only English / Hindi +English.
• Shift – Flexible with any shift.

Job Description: Voice Roles

• Experience: 0-3 years.
• Languages Known: English+Hindi Language mandatory.
• Respond to customer queries and customer’s concern.
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies.
• Reproduce customer issues and escalate product bugs.
• Provide excellent customer service to our customers.
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

Job Description: Non Voice Roles

• Experience: Only Freshers are eligible.
• Languages Known: English Language mandatory.
• Provide resolution to maintain standards of quality.
• Review content and provide resolution based on prescribed guidelines.
• Recognize trends and patterns and raise issues timely.
• Provide insights to help improve the support to the users.
• Maintain a thorough understanding of process and policies.
  Provide excellent customer service to our customers.
• This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/sensitive in nature.

Minimum Qualifications:

• Graduate (Any Discipline except Law).

Preferred Qualifications:

• Effective probing skills and analyzing / understanding skills.
• Analytical skills with customer centric approach.
• Excellent proficiency with written English and with neutral English accent.
• You should be able to work on a flexible schedule (including weekend shift).

Please carry below documents with you:

• 3 copies of updates resume.
• 3 Passport size photographs.
• Original Aadhar card.
• 2 copies of Aadhar card.

Walkin Date: 23rd August 2024

Walkin Time: 11.00 AM to 3.00 PM

Walkin Venue & More Details:

• Check Here

More Walkins: Check Here

BPO Jobs: Check Here

Non Voice Jobs: Check Here

Hyderabad Jobs: Check Here