Genpact Recruitment | Non Voice Process (0-5 years) | Hyderabad

Genpact Freshers and Experienced Recruitment in Hyderabad For Non Voice Process. Any Graduates, Post Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.

Company Name: Genpact

Job Location: Hyderabad

Job Category: BPO

Job Position: Non Voice Process (Customer Service)

Experience: Freshers / 0 to 5 years

Qualification: Any Graduation, Post Graduation

Job Description:

• Genpact is inviting applications for the role of Process Associate, Customer Service – Non Voice.
• We are looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger collaborative environment.
• Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, multifaceted environment.

Job Responsibilities:

• Provide resolution to maintain standards of quality.
• Recognize trends and patterns and raise issues timely.
• Provide insights to help improve the support to the users.
• Maintain a thorough understanding of process and policies.
• Provide excellent customer service to our customers.

Minimum Qualifications:

• Any Graduate (PG an added advantage).
• Freshers are eligible.
• Proficient in English.
• Proficient in Pastho.
• Proficient in Bengali + English.
• Proficient in Marathi + English.
• Proficient in Punjabi + English.

Preferred Qualifications:

• Effective probing skills and analyzing / understanding skills.
• Problem solving skills with customer centric approach.
• Able to work on a flexible schedule (including weekend shift work).

How To Apply:

• Apply For This Job

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