Cognizant Freshers Recruitment in Hyderabad As Process Executive On December 2019

Cognizant Freshers Recruitment in Hyderabad For Process Executive Position. Any Graduate Freshers are eligible this job. More details regarding Cognizant Hyderabad Freshers Recruitment is given below.

Company Name: Cognizant

Job Location: Hyderabad

Experience: Freshers

Job Category: BPO

Job Position: Process Executive (Voice Process)

Qualification: Any Graduation

Job Description:

• Cognizant is looking for enthusiastic and technology proficient individuals with excellent communication skills who understand basic CRM, networking, data base concepts.

Mandatory Experience:

• Minimum Qualification – Graduate in any discipline.
• Excellent Customer Service Skills.
• Excellent communication skills and strong command over English language/ language off support in the region.

Desirable Experience:

• Willing to work in a shift based work schedule.
• Excellent Analytical ability, Logical approach towards problem solving.

Job Responsibilities:

• Should be able to communicate in English as this job profile involves interaction with customers from North American / Canadian / UK / Australia and New Zealand markets.
• Analyze and process transactions accurately & on time.
• Document all transactions completed in a day.
• Make significant contribution towards collecting metrics on processes.
• Maintain positive and cooperative working relationships with all.
• Collaborate with the team to achieve common goals.
• Communicate with internal and external customers to resolve issues, questions and concerns swiftly.
• Keep up-grading his/her skills as per the requirement and should be ready to shoulder new/additional responsibilities assigned to them.

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