Genpact Walkin Freshers in Hyderabad For Voice Process, Chat Process On 21st to 22nd April 2017

Company Name: Genpact

Job Location: Hyderabad

Experience: Freshers/Experienced (0 to 5 years)

Job Type: Walkin

Job Category: IT | Software

Job Position: Customer Service / Customer Support Executive (Voice Process, Chat Process)

No.of Openings: 100

CTC: 1.35 LPA TO 3.6 LPA (Fixed) + variables

Qualification: Any Graduation, Any Post Graduation

Eligibility Criteria:

• Diploma candidates are not eligible.
• Very good communication skills must.

Job Description:

• Respond to customer inquiries and problem escalations.
• Maintain a thorough understanding of process and policies.
• Reproduce customer issues and escalate product bugs.
• Provide excellent customer service to our customers.
• Provide phone support to troubleshoot and resolve issues experienced with  Accounts and other technical issues.
• Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
• Shift: Rotational Shifts.

Documents Required:

• 2 Copies of Updated Resume.
• Mention LAKSHMI on the top of your resume for HR reference (Mandatory).
• Passport Size Photograph.
• Govt Photo ID Proof (Xerox).

Walkin Date: 21st to 22nd April 2017

Walkin Time: 10.00 AM to 1.00 PM

Walkin Venue:

Genpact India,
14 – 45, IDA Uppal,
Opp NGRI, Habsiguda,
Hyderabad – 500039.

Contact Person: Lakshmi, 7207602609

Company Website: www.genpact.com

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